The technical fault sparked huge delays and queue at London's two biggest airports - Heathrow and Gatwick (pictured). Issues were also reported at London City. Pictures emerged of queues up to eight rows deep at the check-in desk of Gatwick Airport. Flights from the capital to destinations including, Athens, Milan, Malta, Malaga, Glasgow and Dubrovnik were all delayed by the fault.
Some passengers were even stuck on planes on the runway as they waited for the issue to be resolved. While others were unable to check in online for their flights and were told they had been 'departed'. The glitch lasted around 20 minutes and Heathrow has said operations are running as normal. The airline said it was having to use a manual check-in process which takes longer than the computerized system.
The glitch lasted around 20 minutes and Heathrow has said operations are running as normal.
The airline said it was having to use a manual check-in process which takes longer than the computerised system.
One passenger described the bag drop area at Heathrow Terminal 5 as 'almost at a standstill'.
Holidaymaker Amanda Jane Porter tweeted: 'T5 is absolute carnage with systems down!!'Very unhappy customers left right and centre. #stillqueuing.'
Another passenger wrote: 'Total chaos at Heathrow.'
Laura O'Leary said: 'please sort out your dysfunctional systems. I have yet again been put off a flight this morning. NOT GOOD ENOUGH!!!! #joke'
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